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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Rachel Dera

November 7, 2024

5  out of  5
rating by Rachel Dera
"I couldn’t say enough great things about Jennifer and Anastasia! These ladies are absolutely amazing. Customer service is above and beyond and very personable. Best ladies ever taken care of my car and home insurance needs."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Jennifer and her team exceeded your expectations with exceptional customer service. At our agency, we pride ourselves on being personable and attentive to each client's unique needs. Ensuring you feel supported and well-informed about your car and home insurance options is our top priority. We appreciate you choosing us for your insurance needs, and we're here anytime to assist you further. Thanks again for your trust and recommendation!"
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Thelma Pimentel

November 5, 2024

5  out of  5
rating by Thelma Pimentel
"Jennifer's team member Lindsay, has great followup and commendable work ethic. She believes in her product and provides the best customer service in the business. Thank you for your patience and dedication to your job, Jennifer and Lindsay!"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Linsey's dedication and commitment made a positive impact on your experience. At our agency, providing top-notch customer service and ensuring that each client feels confident in their coverage are always our highest priorities. We’re proud to have team members like Linsey who truly believe in the value of our products and go the extra mile to support our clients. Your feedback means the world to us, and we’re here whenever you need us. Thank you for choosing us for your insurance needs!"
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Jake Garrow

October 17, 2024

5  out of  5
rating by Jake Garrow
"Amazing service provided for 5 years! Sad to have to move, but lucky to have had such an Amazing team to provide renters and auto insurance in COS! Thanks again!"
We responded:
"Thank you so much for your kind words and for being part of our community for the past 5 years! It has been an absolute pleasure serving you, and we're truly grateful for the trust you've placed in us for your insurance needs in Colorado Springs. Though we’re sad to see you go, we’re thrilled to have been a part of your journey here. Wishing you all the best in your new chapter, and remember, we’re always here if you ever find yourself back in COS. Thank you again!"
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Marcos Sanchez

September 30, 2024

5  out of  5
rating by Marcos Sanchez
"Jennifer is the BEST hands down ! She got me a reasonable quote able to identify the fact of my old insurance policy would have left me in a bind. Had I actually got in the car accident and she rectified that to my liking and I couldn’t thank her enough! Thanks, Jen."
We responded:
"Thank you so much for your thoughtful review! We're thrilled to hear that I could assist you and provide a solution that fits your needs perfectly. It’s wonderful knowing I helped ensure you’re fully protected and gave you peace of mind. If there's anything more we can do for you, please don’t hesitate to reach out. Thanks again for trusting us!"
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Rase Collins

August 21, 2024

5  out of  5
rating by Rase Collins
"Jennifer is a great representative with an amazing team! I had 2 windshields replaced and both were replaced within a couple days of claim. 5/5 would recommend"
We responded:
"Thank you so much for your kind words and fantastic review, Jennifer! We're thrilled to hear about your positive experience with our team. Our goal is to provide fast, reliable windshield replacement services, so we're delighted we could complete both replacements swiftly to get you safely back on the road. Your 5-star recommendation means the world to us, and we’re here to help with any future auto glass needs. Thank you for choosing us!"
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Audrey Bloomquist

August 6, 2024

5  out of  5
rating by Audrey Bloomquist
"Linsey Edwards and her team have been incredible to work with. As a first-time home buyer and recent college graduate, the home insurance process was daunting at first, but Linsey and her team made me feel so comfortable and supported!"
We responded:
"Thank you so much for sharing your experience with us, Audrey! We’re thrilled to hear that Linsey and our team could make the home insurance process smooth and reassuring for you. Helping first-time homebuyers like yourself feel comfortable and supported is a priority for us, and we’re glad we could provide you with the guidance you needed. Congratulations on your new home, and as you settle in, know that we’re here whenever you need us for all your insurance needs. Wishing you the best in this exciting new chapter!"
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Richard Yandow

August 1, 2024

5  out of  5
rating by Richard Yandow
"Lindsay and Jennifer with this State Farm agency were spectacular. They helped me through the process and were even able to offer a savings we did not know of for our auto policy. The price was competitive and in line with other companies but because of their service and helpfulness, we went with this agency. They are also going to try to get us a good quote for Home Owners. Great people."
We responded:
"Thank you so much for sharing your experience with Lindsay and Jennifer at our State Farm agency! We're thrilled to hear that their dedication and expertise made your auto insurance process smooth and even saved you money. Providing competitive rates is always our goal, but we’re especially proud when our commitment to exceptional customer service helps clients choose our agency. We look forward to continuing to serve you and finding the best homeowners insurance coverage to fit your needs. Thanks again for trusting us with your insurance needs—great people like you make our job truly rewarding!"
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Melissa Johnson

July 29, 2024

5  out of  5
rating by Melissa Johnson
"Lindsey at this office was incredibly helpful! She explained insurance well, was friendly and nonjudgmental! It was so nice to have a real, live person in town to discuss insurance with!"
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Ryan Texer

July 23, 2024

5  out of  5
rating by Ryan Texer
"Jennifer and Tiffany are Great! Super helpful, friendly and know their stuff when it comes to insurance!"
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Sunny Walker

July 20, 2024

5  out of  5
rating by Sunny Walker
"Jennifer is very honest and treat everyone like her own family. She is also kind and very patient. I think of the world of her and I turst her 100% for taking care of my family and I. I would recomend her and her staff to everyone in Colorado Springs. You will be in good hands."
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Mary Lou Nichols

July 15, 2024

5  out of  5
rating by Mary Lou Nichols
"I recently contacted Jennifer McAdams State Farm Agency for a quote on a homeowner policy. This came at the recommendation of a realtor friend who has had very positive business interactions with Jennifer. I want to share how helpful and responsive Jennifer and her team are. The agent with whom I actually spoke with several times is Linsey. What a kind, patient, and helpful agent she is. This group is committed to customer service without pressure or "hard sell" tactics. Communication by phone, email, and text was efficient and timely. Linsey completely supported my decision to do what was most comfortable for me. Although I decided to remain with my current insurance carrier, I cannot say enough good things about this group. The philosophy is definitely one of placing the client interests above their business interests, a most appreciated model."
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Erik M

July 8, 2024

5  out of  5
rating by Erik M
"I was looking for new home owners insurance when I came across Jennifer McAdam's site. I ended up working with Linsey who was fantastic! She was knowledgeable, professional and a pleasure to work with. She was engaged, diligent, honest and steadfast. I ended up getting other coverage that I needed but had never gotten until she helped me find excellent rates. I highly recommend her and the office of Jennifer McAdams. They were all splendid, delightful and got an excellent job done for me! Thanks again, Linsey!"
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Melanie West

July 3, 2024

5  out of  5
rating by Melanie West
"Linsey is absolutely amazing! She spent so much time with me making sure everything was right! Would highly recommend!!"
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abee212121

July 2, 2024

5  out of  5
rating by abee212121
"So thankful I found Jennifer McAdams-State Farm Insurance! When I called, Tiffany was so friendly and, immediately, I was able to talk with Lindsey. Lindsey was amazing and so patient and kind and knowledgeable! She answered all my questions and made everything so easy and simple. I will be recommending them without hesitation!"
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Lilly

June 27, 2024

5  out of  5
rating by Lilly
"I recently signed up with Jennifer McAdams's office and I had a wonderful experience with Linsey. She explained the importance of having higher limits to ensure my assets are protected in the event I'm at fault in an accident. I greatly appreciate the lesson reviewing coverages and what they mean to me as none of my previous insurance agents took the time to explained the coverages to me in such detail."
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Juan Carrillo

June 13, 2024

1  out of  5
rating by Juan Carrillo
"About 3 years with them and I was never able to update my address from Denver to Colorado Springs. I called last Thursday to cancel my policies Jeniffer was on another call I was told she would call me when she was done, never received the call when I called back she was already gone. I called state farm directly to cancel my auto and it was done right away, I was told Jennifer would cancel my other policy it's been a week and it is still not cancelled. When I called to have the address changed so that I could receive my insurance cards they told me I could just download them from the app. What's the point of having a local agent."
We responded:
"Hi Juan! Thank you for your review! I do welcome and appreciate negative reviews as it allows our readers to know that we too are human, and mistakes do happen. It allows our office to grow and address any holes in our service process. We are saddened by your review as we strive to make sure all of our customers are 110% satisfied and can see this was not your experience. To address your concerns: We did process your address change as initially requested; however, it was not processed correctly. Because of this error, our office has strengthened our current Checks and Balance process to ensure that we continue to review all changes submitted after Corporate processing. A process already in place, but obviously not perfect. To understand State Farm's Processing System: Any changes requested on a policy is submitted by our office on the same day. These changes are sent to Corporate for further processing. All changes are not processed in real time by any Colorado State Farm Office. It can take up to 7 or more business days for Corporate to process and finalize changes. Juan, we are saddened by your experience and can only strive to be better in assessing our customer's needs and providing excellent service. Had I been in town the day you requested to speak with me, I would have addressed these issues immediately, as I do value each and every customer. We have appreciated your business over the last several years and wish you the very best in all your future endeavors. Thank you for leaving a candid review so we can continue to improve our service process to provide the best service possible for our customers. Without constructive feedback, there is never an opportunity for growth. "
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ian chastain

October 27, 2023

1  out of  5
rating by ian chastain
"This place sucks they tell you one thing when you get covered . When you make a claim they then tell you no you are jot covered the extra money you payed didn't go to what it was supposed to and after talk8ng to many people . Don't ever insure yourself with this company state farm sucks ."
We responded:
"Hi Ian! Thank you for your candid review! There are times when it is advantageous for customers to read reviews that are not 5 Star as it gives me an opportunity to illustrate how important insurance is. Many consumers dislike paying for insurance and tend to sacrifice coverage for a low premium. Insurance is meant to help in the event of an unexpected loss. One of the greatest features of insurance is you get to choose your own coverage's. It is not legal for my office or any insurance agency or company to select coverages for you. It is our passion and our mission to educate and provide the best information possible to our customers when selecting coverage's so that in the event of a loss our customers know what to expect. Not only is education and information provided to our customers, but State Farm loves paper! They send out numerous copies of your policies through all means of communication giving our customers the opportunity to double check their policies for accuracy. I am saddened by your experience and would love to meet with you in person or virtually to review your policies so that in the event you have another loss, you are satisfied with the coverage's you selected. "
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Kevin S

September 30, 2023

5  out of  5
rating by Kevin S
"Jenny and the team have been taking care of my insurance needs for many years. I really appreciate their personalized touch! Tiffany has been especially helpful with me along the way; answering questions in a timely manner and with great attention to detail. Thx!"
We responded:
"Thank you Kevin! We love Tiffany! We look forward to many more years as your local State Farm Agency! We appreciate your review of our office and Tiffany’s amazing Customer Service skills! Thank you so much! ~ Jennifer"
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Dale Lee

September 29, 2023

5  out of  5
rating by Dale Lee
"Needed some help with the drive safe app and Tiffany took great of me!!"
We responded:
"Hi Dale! Thank you so much for your review! Tiffany is such a valued part of our State Farm Family and we are happy to hear she was able to assist you with the Drive Safe & Save app! We appreciate the many years of business and look forward to many more! ~ Jennifer"
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Glenn Sparico

September 19, 2023

5  out of  5
rating by Glenn Sparico
"Jennifer is awesome!! I called with questions and Jennifer was so helpful. It felt like I had been a customer for years, even though we had just met a few minutes before. In subsequent calls, she was always professional, clear, thorough, and honest. Due to some extenuating circumstances, I had to go elsewhere, and I was genuinely saddened to not get to work with Jennifer. I'd recommend her to anyone looking for insurance. Thanks Jen!"
We responded:
"Hi Glenn! I am so grateful to have met you by phone and it was such a pleasure working with you! I hope to one day work with you again! Thank you so much for your review! I am humbled and grateful for your time and feedback! ~ Jennifer"
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Brandi Sanders

September 12, 2023

5  out of  5
rating by Brandi Sanders
"Our family has been so blessed by Jennifer McAdams State Farm Agency and her amazing employees! Tiffany has been nothing short of fantastic and responds so well to my many emails.I just love contacting them every time I have a question or concern. They ALWAYS respond in a kind and caring way! I just appreciate Tiffany and Jennifer McAdams State Farm Agency in many way! We consider them family! So very thankful! They really do care about each one of their clients individually!!"
We responded:
"Brandi, thank you for your heartfelt review! You have always been family to us and we love speaking with you! Your call brightens our day and we appreciate your business very much. I cannot express enough gratitude for the time you spent to think of our Agency and post a review! We will talk to you soon!"
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Sharon Goldberg

August 21, 2023

5  out of  5
rating by Sharon Goldberg
"Great service! Extremely friendly and responsive."
We responded:
"Hi Sharon! Thank You so much for your review! Your review means so much to myself and the team and we appreciate you!! ~ Jennifer"
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John Kellogg

May 10, 2023

5  out of  5
rating by John Kellogg
"Hi, I reached out to Jennifer McAdams of State Farm Insurance a few days ago. I wanted to check around with different insurance companies to see if they could beat the current rate I receive. Right from the beginning Jennifer treated me like I have been a client of hers for years. She was very helpful and knowledgeable and an all around awesome person. By the next morning she had 5 different quotes ready for me. Unfortunately State Farm could not beat my current rate, I believe because I have been with them for over 20 years. She did come closer than all the other companies I compared. However, I am considering changing my life insurance policy to Jennifer. I definitely recommend Jennifer McAdams if you need any kind of insurance. Thank you for listening. John K"
We responded:
"John, it has been such a pleasure getting to know you in such a short period of time. I am so thankful for the opportunity to get to know you and hope that one day we can win you over with competitive rates and great service. Thank you so much for taking the time to share your experience John! "
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Rob Collins

March 10, 2023

5  out of  5
rating by Rob Collins
"I've actually been with State Farm for close to 30 years between 3 different states. One of the best Insurance companies to have and back you also. The last 6.5 years I've been going to Jennifer McAdams - State Farm Insurance of Garden of the Gods Rd. They provide great service, have fabulous agents and fantastic rates. They are always willing to work with you!"
We responded:
"Thank you Rob for your review! We have LOVED having you as our client and feel as if you are a part of our family for years. Beyond 6.5 years! We have appreciated every year, month, day that we have known you and look forward to many more years to come. Thank you so much for allowing us to serve your insurance needs Rob! We appreciate you!"
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reece

March 4, 2023

5  out of  5
rating by reece
"I recently reached out to Jen for my first car insurance and she was quick to explain everything. She has a great personality and is always willing to answer any and every question. The office has a great welcoming environment and all the agents are kind. Tiffany issued my policy and when i go to her office I’m greeted with a smile."